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How 8bde Handles Your Personal Information

When you open an account with 8bde, you share personal details and payment information — including your bKash, Nagad, or Rocket wallet data.

bKash wallet data handled securelyNagad and Rocket transaction records protectedAccount data deletion on requestNo data sold to third parties
8bde How 8bde Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We approach data handling as a core part of running a fair platform. SSL encryption covers all data in transit between your device and our servers. Account login uses OTP verification to your registered mobile number, so a new device cannot access your wallet history without the one-time code sent to your phone. We keep transaction records — including bKash, Nagad, and Rocket payment logs — for the period required to resolve disputes and meet our operational obligations. After that period, records are moved to secure archive or deleted. You can request your full data profile at any time through the channels listed above.

SSL Encryption

Every connection between your device and 8bde is encrypted in transit. Your bKash, Nagad, and Rocket wallet data is never sent in plain text at any point.

OTP Login Verification

Each new login from an unrecognised device triggers an OTP to your registered mobile number. No one accesses your account without that code being confirmed first.

Cookie Controls

Session cookies manage your login state and payment flow. You can clear them through your browser settings at any time without losing your account data.

Data Retention Period

We hold your transaction and account records only as long as operationally necessary. After that, records are archived securely or deleted upon your written request.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is stored, our support team is the right first step. You can reach us through live chat inside your account dashboard, by email, or through the help section on mobile. We aim to respond to all privacy-related requests within a reasonable window — complex data requests may take longer than a standard account query.

Live Chat Open the chat icon inside your 8bde account dashboard. Identify your query as a privacy or data request so the agent routes it to the right team.
Email Support Send your data request or privacy concern to our support email. Include your registered phone number so we can verify your account before acting.
Help Section On mobile, navigate to Account then Help to find the privacy request form. It walks you through the steps to submit a data access or deletion request.

Privacy Policy Questions from Our Account Holders

These are the questions we hear most often about how your data is managed at 8bde. If your question is not covered here, the support channels above are the fastest way to get a direct answer.

We collect your name, phone number, email address, and the wallet identifiers you use — such as your bKash or Nagad number — when you link a payment method to your account.

Your wallet reference is stored only to process transactions you initiate. It is encrypted at rest and never shared with advertisers or unrelated third parties.

Yes. Send a deletion request via email or the in-app help form with your registered phone number. We will confirm the request and process it within our standard data-handling window.

Cookies on 8bde manage your session state and payment flow. You can clear or block them in your browser settings; doing so may affect login continuity on your current device.

Reach out via live chat inside your account or by email. Mark your message as a privacy concern so it reaches the correct team. We will acknowledge receipt and follow up directly.

Applicability depends on your local law and the region from which you access the platform. Where local law permits access, this policy governs how your data is handled by 8bde.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.